Terms of service

Terms of Service

1. Overview

Welcome to SkinCeuticals. Throughout this website, the terms "we", "us", and "our" refer to SkinCeuticals. By accessing our website or purchasing products from us, you agree to be bound by these Terms of Service.

Please read these terms carefully before using our website.

2. Online Store Terms

By using our website, you confirm that you are legally eligible to enter into a binding agreement under applicable laws.

You agree not to use our products or website for any illegal or unauthorized purpose.

3. Products and Services

We make every effort to display our skincare products, descriptions, images, and prices accurately.

However:

Product packaging and appearance may vary slightly.
Product availability may change without prior notice.
We reserve the right to limit quantities or discontinue products.
We reserve the right to correct pricing or product description errors.

4. Pricing and Payments

All prices displayed on our website are in Indian Rupees (INR), unless stated otherwise.

We reserve the right to change product prices at any time without prior notice.

Payments must be completed through the payment methods available at checkout.

5. Orders and Cancellations

We reserve the right to refuse or cancel any order for reasons including:

Product unavailability.
Incorrect pricing or product information.
Suspected fraudulent transactions.
Incomplete or incorrect customer information.

If payment has already been received for a cancelled order, an applicable refund will be processed.

6. Shipping and Delivery

We aim to dispatch orders within the estimated processing time displayed on our website.

Delivery timelines are estimates and may vary due to courier delays, weather conditions, holidays, or other circumstances beyond our control.

Customers are responsible for providing accurate shipping information.

7. Returns and Refunds

All returns, refunds, and replacements are governed by our Return & Refund Policy.

Please review our Return & Refund Policy before making a purchase.

8. Product Usage and Disclaimer

Our skincare products are intended for cosmetic use and should be used according to the instructions provided on the product packaging.

Always check the ingredients before use.
Perform a patch test before applying a new skincare product.
Discontinue use if irritation or an allergic reaction occurs.
Consult a qualified healthcare professional if you have concerns about using a product.

We do not guarantee identical results for every customer.

Our products are not intended to diagnose, treat, cure, or prevent any disease unless expressly authorized under applicable law.

9. Intellectual Property

All website content, including logos, images, product descriptions, graphics, designs, and text, is the property of SkinCeuticals or its respective rights holders.

You may not copy, reproduce, distribute, or use any website content without prior written permission.

10. User Information

You agree to provide accurate, complete, and up-to-date information when placing an order or creating an account.

You are responsible for maintaining the confidentiality of your account details.

11. Limitation of Liability

To the extent permitted by applicable law, SkinCeuticals shall not be liable for indirect or incidental damages arising from the use of our website or products.

Nothing in these terms excludes any consumer rights or liability that cannot legally be excluded under applicable law.